Food Pantries & Meal Programs

🚨 Emergency Help & Immediate Assistance

If you or someone you know is experiencing an emergency, you are not alone. This section provides important emergency contacts and immediate assistance resources available in and around Alamance County.

If you are in immediate danger, experiencing a life-threatening medical emergency, or need police, fire, or emergency medical assistance, call 911.

🚨 Life-Threatening Emergency

Call 911

Call 911 for:

• Immediate danger or threats to your safety
• Serious medical emergencies
• Fire
• Serious accidents
• Crime in progress
• Someone who is unconscious or seriously injured
• Other situations requiring immediate police, fire, or EMS response

Do not delay calling 911 because you are unsure whether your situation qualifies as an emergency.

🆘 Need Help but It Isn't a 911 Emergency?

NC 211 — Community Resource Navigation

Dial: 211
Alternative: 888-892-1162
Available: 24 hours a day, 7 days a week
Cost: Free
Languages: Multilingual assistance available

NC 211 can help connect you with local resources for:

• Emergency housing
• Homeless shelters
• Food
• Utility assistance
• Healthcare
• Transportation
• Financial assistance
• Childcare
• Mental health services
• Substance-use services
• Other community assistance

Not sure where to start? Call 211.

🏠 Emergency Homelessness & Shelter

Allied Churches of Alamance County

Address:
206 N. Fisher St.
Burlington, NC 27217

Phone: 336-229-0881

Allied Churches provides emergency shelter and other services for individuals experiencing homelessness.

Coordinated Assessment

Phone: 336-229-0881 ext. 104
Hours: Monday–Friday, 8 AM–4 PM

Coordinated Assessment helps determine what homelessness services may be available and connects individuals with appropriate resources.

Important: Shelter availability and intake requirements can change. Contact Allied Churches before traveling to confirm current availability and intake procedures.

🌙 After-Hours Social Services Emergency

Alamance County Central Communications

Phone: 336-570-6777

If you have an urgent social-services situation outside normal Alamance County DSS business hours, Central Communications can assist with contacting the appropriate on-call social worker.

This may be appropriate for certain:

• Adult welfare emergencies
• Child welfare emergencies
• Social-service emergencies
• Situations requiring an after-hours DSS response

If there is immediate danger, call 911 instead.

🏛️ Alamance County Department of Social Services

Address:
319 N. Graham-Hopedale Road
Burlington, NC 27217

Main Phone: 336-570-6532
Hours: Monday–Friday, 8 AM–5 PM

DSS may assist with or connect residents to:

• Food and Nutrition Services/SNAP
• Medicaid
• Work First
• Childcare assistance
• Energy assistance
• Adult services
• Child protective services
• Adult protective services
• Child support
• Other social-service programs

Important DSS Numbers

Main DSS: 336-570-6532
Child Support: 336-570-6570
Child/Elder Abuse: 336-570-6532, option 2
Fraud Hotline: 336-570-6488
Energy Assistance: 336-229-2974

🛡️ Domestic Violence & Immediate Safety

Family Justice Center of Alamance County

Address:
1950 Martin St.
Burlington, NC 27217

Phone: 336-570-6019

The Family Justice Center can connect survivors with services such as:

• Safety planning
• Emergency shelter assistance
• Protective orders
• Court advocacy
• Legal assistance
• Counseling
• Financial assistance
• Housing assistance
• Employment assistance
• Support groups

Walk-ins are accepted during operating hours.

Family Abuse Services Crisis Line

24/7 Crisis Line: 336-226-5985

If you are experiencing domestic violence and it is safe to do so, call for confidential assistance and safety planning.

If you are in immediate danger, call 911.

🧠 Mental Health Crisis

If you or someone you know is experiencing a mental-health crisis, severe emotional distress, or needs urgent behavioral-health assistance:

Vaya Health

24/7 Access Line: 1-800-849-6127

Vaya can help connect individuals with behavioral-health and substance-use services.

Emergency

If someone is in immediate danger of harming themselves or another person, has a serious medical emergency, or requires immediate emergency assistance:

Call 911 or go to the nearest emergency department.

🍃 Substance-Use Emergency

If someone is experiencing a suspected overdose or another life-threatening medical emergency:

Call 911

If available, administer naloxone/Narcan according to its instructions and remain with the person until emergency responders arrive.

For non-emergency treatment and recovery referrals, contact NC 211 or Vaya Health at 1-800-849-6127.

🌪️ Disaster & Severe Weather

Alamance County Emergency Management

Address:
1950 Martin St.
Burlington, NC 27215

Phone: 336-227-1365

Emergency Management provides information and coordination related to:

• Severe weather
• Tornadoes
• Flooding
• Winter weather
• Emergency preparedness
• Disaster response
• Recovery
• Emergency shelters
• Disaster assistance

American Red Cross

Burlington: 336-226-4906

May assist with disaster-related emergency needs and recovery support.

Salvation Army

Burlington: 336-228-0184

May provide disaster-related assistance depending on the circumstances and available resources.

🇺🇸 Veterans in Crisis

Veterans experiencing homelessness, a mental-health crisis, financial hardship, or another emergency can also use the resources in our Veterans Resources Tab.

For immediate danger or a medical emergency:

Call 911.

For community resource navigation:

Call 211.

For VA-related assistance, contact your local Alamance County Veteran Services office through our Veterans Resources section.

📋 Before You Call or Visit

If possible, have the following information available:

• Full name
• Date of birth
• Current location
• Phone number
• Number of people in the household
• Children's ages, if applicable
• Veteran status
• Income information
• SSI/SSDI information
• Medicaid/Medicare information
• Current housing situation
• Transportation situation
• Identification
• Any urgent safety concerns

You do not need to have every document available before seeking emergency help.

❤️ If You Don't Know What To Do

Start here:

1. Immediate danger?

Call 911

2. Need shelter, food, transportation, healthcare, or another community resource?

Call 211

3. Experiencing homelessness?

Contact Allied Churches Coordinated Assessment:
336-229-0881 ext. 104

4. Domestic violence or unsafe at home?

Family Abuse Services:
336-226-5985

5. Mental-health or substance-use crisis?

Vaya Health 24/7:
1-800-849-6127

6. Social-services emergency after hours?

Alamance County Central Communications:
336-570-6777

🏠 Housing & Homelessness Resources

Alamance County, North Carolina

Finding safe, stable and affordable housing can be difficult. This section provides Alamance County residents with resources for affordable housing, rental assistance, homelessness prevention, shelters, housing applications, utility assistance, transitional housing and long-term housing support.

Whether you are currently homeless, facing eviction, struggling to pay rent, looking for affordable housing or trying to find housing for your family, the resources below can help you identify your next step.

📞 START HERE — NC 2-1-1

United Way / NC 2-1-1

Dial: 211

Alternate: 888-892-1162

NC 2-1-1 is one of the best starting points when you do not know which local organization can help.

You can request information about:

• Emergency shelters
• Affordable housing
• Rental assistance
• Eviction prevention
• Utility assistance
• Security deposits
• Transitional housing
• Permanent housing
• Family shelters
• Domestic violence housing
• Senior housing
• Disability-accessible housing
• Food assistance
• Transportation
• Public benefits
• Community programs

Address:
220 E. Front Street
Burlington, NC 27215

Phone: 336-438-2000

🏘️ AFFORDABLE HOUSING

Affordable housing may include apartments or homes with rents designed for households with lower or moderate incomes.

Programs and properties may have different:

• Income limits
• Age requirements
• Household requirements
• Disability requirements
• Application procedures
• Waiting lists

Before applying, ask:

• What is the current rent?
• Is the property income-restricted?
• Is there a waiting list?
• What income qualifies?
• Is there a minimum income?
• Are utilities included?
• Is there a security deposit?
• Are pets allowed?
• Are accessible units available?
• How long is the estimated wait?

🏢 PUBLIC HOUSING

Housing Authority of the City of Burlington

The Burlington Housing Authority provides affordable housing opportunities for eligible households.

Housing programs can include:

• Public housing
• Housing Choice Voucher assistance
• Affordable housing
• Housing-related programs

Address:
1333 Fort Worth Street
Burlington, NC 27217

Phone: 336-228-8536

Call before visiting to confirm current application procedures and waitlist status.

🏢 HOUSING CHOICE VOUCHER / SECTION 8

The Housing Choice Voucher program can help eligible low-income households pay a portion of their rent.

Because voucher programs often have waiting lists, residents should contact the appropriate housing authority to determine:

• Whether the waiting list is open
• How to apply
• Income requirements
• Required documentation
• Local preferences
• Current estimated wait time

Important

Being placed on a waiting list does not guarantee immediate housing.

Residents should continue searching for other housing resources while waiting.

🏠 NORTH CAROLINA HOUSING SEARCH

NCHousingSearch

NCHousingSearch is a statewide housing search resource that can help residents find available rental properties.

Search for:

• Affordable apartments
• Accessible housing
• Family housing
• Senior housing
• Income-restricted housing
• Rental properties

Residents can search by city, ZIP code, rent amount and other criteria.

Website:
https://www.nchousingsearch.org/

💰 RENTAL ASSISTANCE

Residents struggling to pay rent may be able to receive assistance depending on the program and available funding.

Possible assistance can include:

• Past-due rent
• Current rent
• Security deposits
• First month's rent
• Utility assistance
• Eviction prevention
• Housing stabilization

Start with:

NC 2-1-1
📞 211

Ask specifically for:

"Rental assistance and eviction-prevention programs in Alamance County."

⚖️ EVICTION PREVENTION & LEGAL HELP

If you have received:

• An eviction notice
• A court notice
• A notice to pay rent
• A lease termination notice
• A notice from your landlord

do not ignore it.

Legal Aid of North Carolina

Legal Aid may provide free civil legal assistance to qualifying residents.

Phone: 1-866-219-5262

Potential areas of assistance may include:

• Eviction
• Housing discrimination
• Landlord/tenant issues
• Unsafe housing
• Housing-related legal problems

Eligibility varies.

🏛️ ALAMANCE COUNTY DEPARTMENT OF SOCIAL SERVICES

Alamance County DSS

DSS may be able to connect eligible residents with public benefits and other assistance that can help stabilize their household.

Potential programs may include:

• Medicaid
• Food assistance
• Work-related assistance
• Child and family assistance
• Other public benefits

Address:
319 N. Graham-Hopedale Road
Burlington, NC 27215

Phone: 336-570-6532

Call before visiting to confirm the correct department and documentation needed.

💡 UTILITY ASSISTANCE

Keeping utilities connected is an important part of maintaining stable housing.

Residents may be able to receive help with:

• Electricity
• Heating
• Cooling
• Water
• Utility deposits
• Past-due utility bills

Start with:

NC 2-1-1
📞 211

Alamance County DSS

📞 336-570-6532

Ask about currently available utility assistance programs.

🏠 SHELTERS & TEMPORARY HOUSING

Shelters provide temporary housing while residents work toward a more permanent housing solution.

Depending on availability, shelters may serve:

• Individuals
• Families
• Women
• Children
• People experiencing domestic violence
• People experiencing homelessness

Because shelter beds and eligibility change frequently, call 211 for the most current shelter availability.

NC 2-1-1

📞 211

Ask:

"What shelters or temporary housing programs currently have availability in Alamance County?"

👨‍👩‍👧 FAMILY HOUSING

Families experiencing housing instability may need assistance with:

• Family shelters
• Affordable apartments
• Rental assistance
• Utility assistance
• Food
• Childcare
• Transportation
• Public benefits

Start with:

NC 2-1-1
📞 211

Alamance County DSS
📞 336-570-6532

👩 WOMEN'S HOUSING

Women experiencing housing instability may have different housing options depending on their circumstances.

Resources may include:

• Transitional housing
• Women's shelters
• Domestic violence shelters
• Affordable apartments
• Rental assistance
• Supportive housing
• Family housing

NC 2-1-1

📞 211

Ask specifically for:

"Women's housing and transitional housing in Alamance County."

👩‍👧 DOMESTIC VIOLENCE HOUSING

If you are leaving an abusive relationship, specialized housing and confidential services may be available.

Family Abuse Services

Address:
1950 Martin Street
Burlington, NC 27215

24-Hour Crisis Line:
336-226-5982

Services may include:

• Crisis intervention
• Safety planning
• Shelter
• Advocacy
• Support services
• Assistance connecting with community resources

If you are in immediate danger, call 911.

👴 SENIOR HOUSING

Older adults may qualify for housing programs based on:

• Age
• Income
• Disability
• Household size

Potential options include:

• Affordable senior apartments
• Income-restricted housing
• Independent living
• Accessible housing
• Housing Choice Vouchers
• Public housing

Start with:

NC 2-1-1
📞 211

Ask for:

"Affordable senior housing in Alamance County."

♿ DISABILITY-ACCESSIBLE HOUSING

People with disabilities may need housing with:

• Wheelchair accessibility
• Ramps
• Accessible bathrooms
• Wider doorways
• Ground-floor units
• Accessible parking
• Other accommodations

When contacting a housing provider, ask whether accessible units are available and whether reasonable accommodations can be requested.

NC 2-1-1

📞 211

Ask for:

"Accessible affordable housing in Alamance County."

🧑‍🦽 INDEPENDENT LIVING RESOURCES

People who want to remain independent while receiving support with daily living or community resources may be able to find:

• Independent living programs
• Accessible housing
• Supportive services
• Transportation resources
• Community-based services
• Life-skills assistance

Contact NC 2-1-1 for current local options.

 Serenity Path Network LLC

Path To Independence & Independent Living

Serenity Path Network provides housing-focused pathways designed to help adults transition into stable, independent living.

Services may include:

• Furnished private and shared housing
• Utilities & Wi-Fi
• Meal services
• Transportation options
• Life-skills support
• Budgeting & financial-management support
• Community-resource connections
• Employment and education referrals
• Independent-living planning

Phone: 336-649-4300
Email: contact@serenitypathnetwork.com
Website: SerenityPathNetwork.com

🏚️ TRANSITIONAL HOUSING

Transitional housing is designed to provide temporary housing while a person or family works toward permanent housing.

Programs may serve:

• Individuals
• Families
• Women
• Survivors of domestic violence
• People leaving institutions
• People transitioning from homelessness
• People rebuilding after financial hardship

NC 2-1-1

📞 211

Ask for:

"Transitional housing programs currently accepting applications in Alamance County."

Serenity Path Network LLC

A Path From Transition to Independence

Serenity Path Network's Transitional Living Program provides a structured housing option for adults who need a stable place to live while working toward greater independence and long-term housing stability.

The program is designed to help residents establish a strong foundation while connecting with community resources and developing practical independent-living skills.

Program Support May Include:

• Safe, furnished housing
• Private and shared bedroom options
• Utilities & Wi-Fi
• Meal services
• Transportation assistance
• Life-skills development
• Budgeting and financial-management support
• Employment and education referrals
• Community-resource navigation
• Housing-planning assistance
• Goal-setting and independence planning

Who May Benefit?

The program may be appropriate for adults who are:

• Transitioning from unstable housing
• Moving toward independent living
• Leaving a temporary housing situation
• Rebuilding after financial hardship
• Transitioning into the community
• In need of structured housing while working toward permanent stability

Eligibility and availability vary by program and household circumstances.

Phone: 336-649-4300
Email: contact@serenitypathnetwork.com
Website: SerenityPathNetwork.com

Referrals: Individuals, family members, case managers, social workers, community organizations and other referral partners may contact Serenity Path Network to discuss available housing and program requirements.

🏡 PERMANENT SUPPORTIVE HOUSING

Permanent supportive housing combines housing with supportive services.

Depending on the program, services may include:

• Case management
• Transportation
• Healthcare coordination
• Employment assistance
• Life-skills support
• Mental-health services
• Disability services
• Benefits navigation

Eligibility varies by program.

Start with:

NC 2-1-1
📞 211

🏘️ COMMUNITY HOUSING ORGANIZATIONS

Residents may also find housing assistance through:

• Nonprofit organizations
• Churches
• Community action agencies
• Housing counseling organizations
• Local charities
• Faith-based organizations
• Public housing agencies

Availability and funding change throughout the year.

Calling 211 is recommended when you need help identifying organizations currently accepting applications.

🏢 Alamance County Housing Authorities

Housing authorities are public agencies that administer affordable housing programs, public housing and/or Housing Choice Voucher assistance for eligible households.

Alamance County is served by two primary housing authorities: Burlington Housing Authority and Graham Housing Authority.

🏠 Burlington Housing Authority

Burlington Housing Authority

📍 Address

133 N. Ireland Street
Burlington, NC 27217

📞 Phone

336-226-8421

📧 Email

burlha@burlingtonhousingauthority.org

🌐 Website

burlingtonhousingauthority.org

🏘️ What Burlington Housing Authority Does

Burlington Housing Authority administers federal housing programs within the City of Burlington. The City of Burlington identifies the Housing Authority as the agency responsible for directing federal housing projects within the city.

Housing assistance may include:

• Public housing
• Subsidized rental housing
• Housing for low-income households
• Housing for elderly residents
• Housing for people with disabilities
• Affordable multifamily housing
• Housing-related resident services
• Housing applications and waiting lists

👨‍👩‍👧‍👦 Who May Be Served?

Depending on the specific program, housing may be available to:

• Low-income families
• Individuals
• Seniors
• People with disabilities
• Other eligible low-income households

Eligibility, income limits and availability vary by program.

📋 Applying

Residents should contact Burlington Housing Authority directly to ask about:

• Current waiting lists
• Available housing
• Eligibility requirements
• Application procedures
• Required documents
• Public housing availability
• Housing Choice Voucher availability

Phone: 336-226-8421

Call before visiting because application procedures and waiting-list status can change.

🏢 Burlington Housing Communities

Housing associated with Burlington Housing Authority includes housing serving families as well as elderly/senior residents. Local housing resources also identify Spencer Brown Thomas Homes among Burlington's subsidized senior housing resources.

🏠 Graham Housing Authority

Graham Housing Authority

📍 Office Address

109 East Hill Street
Graham, NC 27253

📬 Mailing Address

P.O. Box 88
Graham, NC 27253

📞 Phone

336-229-7041

📠 Fax

336-227-0561

📧 General Application Email

applications@grahamhousing.com

📧 Portability Email

ports@grahamhousing.com

🌐 Website

grahamhanc.com

Graham Housing Authority's current website lists its office, phone and application email and provides information about its housing programs.

🏘️ Graham Housing Authority Services

Graham Housing Authority currently offers several major housing programs.

1. Public Housing

Graham Housing Authority manages 170 public-housing units across 13 locations in Graham.

Public housing is intended for eligible:

• Low-income families
• Seniors
• People with disabilities

Eligible households generally pay rent based on adjusted household income, with the agency stating that monthly rent is at least 30% of adjusted income.

Public Housing May Include:

• Affordable rental units
• Family housing
• Senior housing
• Housing for people with disabilities
• Income-based rent
• Housing-management services

👴 2. Ralph Clayton Homes

Ralph Clayton Homes / Cates Circle

Ralph Clayton Homes is a 100-unit community designated for elderly and disabled tenants.

Location:
Graham, NC

The community consists primarily of one- and two-bedroom units and is specifically designed for qualifying elderly and disabled households.

Services/Features May Include:

• Affordable housing
• Subsidized rent
• One-bedroom units
• Two-bedroom units
• Housing for qualifying seniors
• Housing for qualifying people with disabilities

🏡 3. Section 8 / Housing Choice Voucher Program

Graham Housing Authority administers the Housing Choice Voucher program for eligible households seeking rental housing in the private market in Alamance County.

The program can allow an eligible household to rent:

• Apartments
• Houses
• Townhomes
• Mobile homes

provided the property and tenancy meet program requirements.

How It Works

The Housing Choice Voucher helps subsidize a portion of the household's rent.

Graham Housing Authority states that participants generally pay at least approximately 30% of adjusted monthly income toward rent, with the voucher providing assistance toward the remaining eligible housing cost.

Important

Graham Housing Authority's website currently states that it is not accepting new Section 8/Housing Choice Voucher applications after August 8, 2025. However, the agency continues to administer existing vouchers and portability.

Because waitlist status can change, residents should contact GHA directly for the latest information.

🔄 4. Housing Choice Voucher Portability

If someone already has a Housing Choice Voucher from another housing authority and wants to move to Alamance County, Graham Housing Authority provides portability services.

Incoming Portability

Individuals moving into Alamance County with a portable voucher should have their current housing authority send the required portability paperwork to Graham Housing Authority.

Portability Email:

ports@grahamhousing.com

Mailing Address:

Graham Housing Authority
P.O. Box 88
Graham, NC 27253
Attention: Portability

GHA states that incoming-port families will not be seen until the required paperwork is received from the originating housing authority.

📋 GRAHAM HOUSING AUTHORITY APPLICATIONS

Graham Housing Authority provides applications and forms for:

• Public Housing
• Housing Choice Voucher participants
• Senior/disabled housing
• Waiting-list updates
• Portability
• Tenant responsibilities
• Income changes
• Household changes

The current GHA website states that public-housing applications may be obtained from the office and can be submitted in person, by fax or by email according to the agency's current procedures.

Application Contact

336-229-7041

applications@grahamhousing.com

🧾 WHAT TO HAVE READY WHEN APPLYING FOR HOUSING

Housing providers and assistance programs may request:

• Government-issued photo ID
• Social Security cards
• Birth certificates
• Proof of income
• Pay stubs
• SSI/SSDI award letter
• Benefit statements
• Bank statements
• Current lease
• Landlord information
• Rent amount
• Utility bills
• Eviction notices
• Court documents
• Disability documentation
• Household member information

Never send sensitive personal documents to an unverified individual or organization.

📋 HOUSING APPLICATION CHECKLIST

Before submitting an application, ask:

• Is the application currently open?
• Is there a waiting list?
• What is the income limit?
• Is there a minimum income requirement?
• What documents are required?
• Is there an application fee?
• Is there a security deposit?
• Are utilities included?
• Are pets allowed?
• Are accessible units available?
• Is transportation nearby?
• How long is the estimated wait?
• How will I be notified if I am selected?

📍 HOUSING SEARCH AREAS

When searching for housing, consider communities throughout Alamance County, including:

Burlington

• Affordable apartments
• Public housing
• Private rentals
• Senior housing
• Accessible housing

Graham

• Affordable apartments
• Private rentals
• Public housing resources
• Community services

Mebane

• Affordable apartments
• Private rentals
• Senior housing
• Community resources

Elon

• Private rentals
• Affordable housing opportunities
• Community resources

Gibsonville

• Private rentals
• Affordable housing opportunities
• Community resources

Haw River

• Private rentals
• Affordable housing opportunities
• Community resources

Saxapahaw

• Private rentals
• Community resources

Snow Camp

• Private rentals
• Rural housing opportunities

🔎 HOUSING SEARCH TIPS

When searching online, use several resources rather than relying on one website.

Search:

"Apartments for rent Burlington NC"

"Affordable housing Alamance County NC"

"Section 8 Burlington NC"

"Low income apartments Alamance County"

"Senior apartments Burlington NC"

"Accessible apartments Alamance County NC"

"Housing assistance Alamance County NC"

❤️ IF YOU ARE STRUGGLING WITH HOUSING

You do not have to wait until you lose your housing to ask for help.

If you are having trouble paying rent, utilities or other household expenses, start contacting resources as soon as possible.

Your first calls should be:

NC 2-1-1
📞 211

Alamance County DSS
📞 336-570-6532

Legal Aid of North Carolina
📞 1-866-219-5262

Family Abuse Services
📞 336-226-5982